Privacy Policy
Effective Date: January 1, 2025
1. Introduction
Merlion Intelligence ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and job title when you contact us or fill out forms on our website.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website traffic.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To respond to your inquiries and provide customer support
- To send you marketing communications (with your consent)
- To analyze website usage and optimize user experience
- To comply with legal obligations and protect our legal rights
- To detect, prevent, and address technical issues or fraudulent activity
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and providing services (e.g., hosting, analytics, email marketing).
- Business Partners: Partners with whom we collaborate to deliver services, with your consent.
- Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website performance. You can control cookies through your browser settings, but disabling them may affect website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to the processing of your data for certain purposes.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Withdrawal of Consent: Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at [email protected].
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. When data is no longer needed, we will securely delete or anonymize it.
9. International Data Transfers
Your information may be transferred to and processed in countries outside of Singapore. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us: